Frequently Asked Questions (FAQ)
Welcome to the Frequently Asked Questions section for the Montgomery Expressway. As one of the most convenient routes connecting Millbrook and the greater Montgomery area, we aim to ensure a seamless driving experience for all users. Here you’ll find helpful information about toll pricing, payment options, vehicle rules, and day-to-day procedures. Whether you’re a routine traveler or just passing through, this page will help answer your questions and prepare you for the road ahead.
General Information
The Montgomery Expressway is a privately owned and operated toll road and bridge that connects Montgomery to Millbrook, Prattville, and the surrounding communities, providing safe passage over the Alabama River. It offers a faster, more direct route than Interstate 65, reducing travel time and congestion.
The Expressway operates 24 hours a day, 365 days a year. Our toll plaza is staffed around the clock to serve you.
Tolling & Payment
Toll rates vary by vehicle type and payment method. Two-axle passenger vehicles pay $2.50 in cash or $2.00 with a Freedom Pass. Additional axels and commercial vehicles have different rates.
We accept:
- Cash (U.S. currency)
- All major credit and debit cards
- Alabama Freedom Pass electronic toll tag & mobile app
- Bestpass commercial fleet transponders
Freedom Pass
You can apply online at montgomeryexpressway.com or in person at the Montgomery Expressway office. Once your account is active, we will mail you a toll tag to attach to your windshield.
- Discounted toll rates on every trip
- Contactless, quick passage through toll plazas with dedicated lanes
- Online account management to track trips and payments
- Auto-replenishment to ensure you never run out of funds
Travel & Safety
Yes, the bridge is monitored 24/7, and in severe weather conditions such as ice, the Montgomery Expressway may temporarily close to protect driver safety.
For safety reasons, bicycles or pedestrians are not permitted on the Montgomery Expressway.
Yes, but please follow Alabama Department of Transportation regulations for axle weight restrictions. For special arrangements, contact our office in advance.
Customer Service & Assistance
Our toll attendants are available 24/7 to assist you. If you encounter an issue, stop safely and speak to the toll collector. Or reach out to our office.
Receipts are available from the toll attendant at the time of payment, or you can log into your Freedom Pass account to view and print your trip history.
Call us at (334) 290-2002 or email mexoffice@montgomeryexpressway.com. Visit our Contact Us page on our website for more details and directions.
ACCOUNTS & PROGRAMS
Anyone can open an account. There are no residency requirements. Sign up online or reach out to our office.
No, these are separate programs that operate independently. You'll need to choose which payment method works best for your travel needs.
No, we never communicate via text message about toll payments. We do not use video tolling. If you receive such a message, it is fraudulent.
OPERATIONS & ACCESS
24/7, year-round, unless weather conditions force road closures.
EMERGENCY & SPECIAL SITUATIONS
Commercial vehicles should: • Check height and width requirements • Have proper documentation ready • Call our customer service center for any questions Link using contact us page.