Frequently Asked Questions (FAQ)
Welcome to the Frequently Asked Questions section for the Montgomery Expressway. As one of the most convenient routes connecting Millbrook and the greater Montgomery area, we aim to ensure a seamless driving experience for all users. Here you’ll find helpful information about toll pricing, payment options, vehicle rules, and day-to-day procedures. Whether you’re a routine traveler or just passing through, this page will help answer your questions and prepare you for the road ahead.
General Information
The Montgomery Expressway is a privately owned and operated toll road and bridge that connects Montgomery to Millbrook, Prattville, and the surrounding communities, providing safe passage over the Alabama River. It offers a faster, more direct route than Interstate 65, reducing travel time and congestion.
The Expressway operates 24 hours a day, 365 days a year. Our toll plaza is staffed around the clock to serve you.
Tolling & Payment
Toll rates vary by vehicle type and payment method. Two-axle passenger vehicles pay $2.50 in cash or $200 with a Freedom Pass. Additional axels and commercial vehicles have different rates.
We accept:
- Cash (U.S. currency)
- All major credit and debit cards
- Alabama Freedom Pass electronic toll tag & mobile app
- Bestpass commercial fleet transponders
No. The Montgomery Expressway does not currently accept E-ZPass. Account-based programs can be opened directly with Montgomery Expressway and may be used at any toll agency in Alabama. We also accept BestPass.
Freedom Pass
The Freedom Pass is an electronic tolling system that allows drivers to pay automatically at a discounted rate without stopping. It works at all American Roads toll facilities in Alabama.
You can apply online at montgomeryexpressway.com or in person at the Montgomery Expressway office. Once your account is active, we will mail you a toll tag to attach to your windshield.
- Discounted toll rates on every trip
- Contactless, quick passage through toll plazas with dedicated lanes
- Online account management to track trips and payments
- Auto-replenishment to ensure you never run out of funds
Travel & Safety
Yes, the bridge is monitored 24/7, and in severe weather conditions such as ice, the Expressway may temporarily close to protect driver safety.
For safety reasons, bicycles or pedestrians are not permitted on the Montgomery Expressway.
Yes, but please follow Alabama Department of Transportation regulations for axle weight restrictions. For special arrangements, contact our office in advance.
Customer Service & Assistance
Our toll attendants are available 24/7 to assist you. If you encounter an issue, stop safely and speak to the toll collector. Or reach out to our office.
Receipts are available from the toll attendant at the time of payment, or you can log into your Freedom Pass account to view and print your trip history. Credit card receipts are also obtainable on our website.
Call us at (334) 290-2002 or email mexoffice@montgomeryexpressway.com. Visit our Contact Us page on our website for more details and directions.
ACCOUNTS & PROGRAMS
Anyone can open an account in either USD or CAD. There are no residency requirements. Sign up online [Link] or visit our customer service center.
No, these are separate programs that operate independently. You'll need to choose which payment method works best for your travel needs.
No, we never communicate via text message about toll payments. We do not use video tolling. If you receive such a message, it is fraudulent.
VEHICLE RESTRICTIONS & REQUIREMENTS
U.S. Customs and Border Protection [Phone Number] [Website URL]
Canada Border Services Agency [Phone Number] [Website URL]
For additional border crossing information or questions about documentation requirements, please visit the official websites of U.S. Customs and Border Protection or the Canada Border Services Agency.
Remember: Requirements and regulations may change. Always check the latest requirements before traveling.
The following vehicles and individuals are prohibited from entering the Tunnel:
- - Scooters, bicycles, and motorcycles (including all 2- and 3-wheeled vehicles)
- - Vehicles transporting hazardous materials or radioactive substances
- - Pedestrians (walking is not permitted)
Commercial trucks are permitted subject to the following restrictions:
- - Max height: 12’-8” (3.8 meters)
- - Max width: 8’-6”
- - Max weight: 144,000 lbs (65,317 kg)
The Tunnel accommodates tandem trailers of 45’ and 48’, 5- and 6-axle flatbeds with lift axles, and “B” tandem trailers with sliders.
All commercial trucks displaying hazardous material placards are strictly prohibited.
Vehicle Requirements: • Maximum height: 12'8" (3.8 meters) • Maximum width: 8'6" (2.6 meters) • 30° curve in pillar section
The tunnel accommodates: • "A" Trains • "B" Trains • 45', 48', 5 and 6 axle flatbeds with lift axles • 45' and 48' trailers with 2 and 4 axle sliders
OPERATIONS & ACCESS
The Tunnel is open 24 hours a day, 7 days a week, except for:
- - Detroit Free Press Marathon: Closed one day in October, approx. 6:00 AM – 10:00 AM
- - Annual First Responders Joint Exercise: Date/time announced annually (typically 7:00 AM – 10:00 AM)
- - Planned Maintenance: Tunnel remains open with traffic management in place.
Yes, we maintain operations during major events like the NFL Draft, Grand Prix, and other city celebrations. Check our website for any special traffic patterns or guidelines during these events.
Real-time wait times are available: • On our website • Through our mobile app • Via our social media channels • By calling [Phone Number]
EMERGENCY & SPECIAL SITUATIONS
In case of vehicle problems:
- Turn on hazard lights
- Stay in your vehicle
- Wait for tunnel personnel
- Do not attempt to exit your vehicle or make repairs
Commercial vehicles should: • Check height and width requirements • Have proper documentation ready • Follow designated commercial vehicle lanes